For some reason my account will not let me reset my password. It is causing me problems...

GetHuman745758's customer service issue with Yahoo from June 2018

Help with my Yahoo issue
The issue in GetHuman745758's own words
For some reason my account will not let me reset my password. It is causing me problems where I cannot log onto my yahoo email account from my MacBook Pro. This is problematic as I have had important downloads sent to that email. And it makes me worry that my Facebook account may be compromised. I can still access it through my iPhone, but my phone doesn’t have (obviously) the memory capabilities my laptop does. Please help.
GetHuman745758 did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman745758
Jun 3rd, 2018 - 6 mons ago
I have an issue with Yahoo too
Fixed
Seen by 7 customers so far
Similar issue to 333 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman745758 started working on this issue
Jun 3rd 7:33pm
GetHuman745758 indicated the issue is not fixed yet.
Jun 3rd 7:34pm
GetHuman745758 indicated the issue is not fixed yet.
Jun 4th 12:44am
GetHuman745758 indicated the issue is not fixed yet.
Jun 4th 12:46pm
GetHuman745758 indicated the issue is not fixed yet.
Jun 4th 9:16pm
GetHuman745758 indicated the issue is not fixed yet.
Jun 8th 11:31pm