Hi,*My name is Sonja Staffler,*My phone got stolen and I changed my phonenumber and now...

GetHuman689462's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
The issue in GetHuman689462's own words
Hi,*My name is Sonja Staffler,*My phone got stolen and I changed my phonenumber and now I can not log me in on my e-mail address because the just take the *phone-key“ and not my password! *Can you change my telephone number on my account or can you change something on my account that I can log in to it with my password ?! It is really important! *My e-mail address is *****@***.com my old telephone number is ***-***-**** my new number is ***-***-****. *Thank you
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Customer service issue
Reported by GetHuman689462
May 16th, 2018 - 10 mons ago
I have an issue with Yahoo too
Fixed
Seen by 5 customers so far
Similar issue to 285 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman689462 started working on this issue
May 16th, 2018 1:36pm
GetHuman689462 indicated the issue is not fixed yet.
May 27th, 2018 8:23pm