i have recently tried to sign into my account but it is asking for an account key. howe...

GetHuman683743's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman683743's own words
i have recently tried to sign into my account but it is asking for an account key. however i can no access this account that they are sending it to. i do not have access to the number they are sending it to because i have a new phone and number and the old number has been terminated. and the old email that it has linked to it i no longer have access to as it is a super old email and i cant reset the password as i dont know the answer to the security questions. i dont know how to get onto this email and i really need to as everything is connected to this email
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Yahoo

Customer service issue
Reported by GetHuman683743
May 14th, 2018 - 10 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
Similar issue to 678 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman683743 started working on this issue
May 14th, 2018 7:16pm
GetHuman683743 indicated the issue is not fixed yet.
May 15th, 2018 10:15am