I have not used my yahoo email account in years. I remember my I.D. but, have forgotten...

GetHuman682101's customer service issue with Yahoo from May 2018

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1 following
Help with my Yahoo issue
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GetHuman682101's next move: try the Yahoo help center again.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman682101 will want to follow the link below to head to their help center. We will check on GetHuman682101 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman682101 may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman682101's own words
I have not used my yahoo email account in years. I remember my I.D. but, have forgotten my password. I never had a verification code linked or another email linked to my account. I am afraid someone else is using my account now because there is a recovery email that comes up and I do not recognize it because I never set one up. I need to log into my account to get my facebook log in information and then delete it, so no one is able to use it improperly and without my consent.
GetHuman682101 did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman682101
May 14th, 2018 - 10 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 10 customers so far
Similar issue to 282 others
1 customer following this
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GetHuman682101 started working on this issue
May 14th, 2018 1:33pm