Hello my name is Chris Keck and I have a bizarre circumstance occurring. I have a new p...

GetHuman-keckkris's customer service issue with Yahoo from May 2018

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The issue in GetHuman-keckkris's own words
Hello my name is Chris Keck and I have a bizarre circumstance occurring. I have a new phone sent to me and my old one is unusable. I’m trying to back up my google cloud on my new phone so I can use it but i forgot the password. Well the only ways to recover it is through text which I can’t recieve or through email which yahoo won’t allow me to sign it at on any other device unless I verify it by phone which I can’t right now because I can’t get into my new phone yet. Please it’s so simple but so difficult at the same time. I just need to sign in on a different device. The email below is my wife’s please contact me back there
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Customer service issue
Reported by GetHuman-keckkris
May 12th, 2018 - 10 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 4 customers so far
Similar issue to 309 others
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Timeline
GetHuman-keckkris started working on this issue
May 12th, 2018 1:32pm
GetHuman-keckkris indicated the issue is not fixed yet.
May 13th, 2018 2:41pm