So I haven’t used my email in years and now I need access to the account because I have...

GetHuman677244's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman677244's own words
So I haven’t used my email in years and now I need access to the account because I have my bank and other information that’s been sent to my yahoo account and I don’t have access to the phone number or email that’s attached to my yahoo account which is Q*****@***.com I’ve tried everything possible to access the account I even tried to call the person that has my old number just to see if they could give me the account key but that didn’t work.
GetHuman677244 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman677244
May 12th, 2018 - 10 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 8 customers so far
Similar issue to 28 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman677244 started working on this issue
May 12th, 2018 12:36am
GetHuman677244 indicated the issue is not fixed yet.
May 13th, 2018 7:38am
GetHuman677244 indicated the issue is not fixed yet.
May 13th, 2018 10:25am