I am locked out of account because I do not have the old phone number from * years ago...

GetHuman-dagneydr's customer service issue with Yahoo from May 2018

Help with my Yahoo issue
The issue in GetHuman-dagneydr's own words
I am locked out of account because I do not have the old phone number from * years ago. The recovery email I typed in as *****@***.com and it was supposed to be *****@***.com. Can you either change the recovery email on my account to dagneydr@gmail, the right one or make it so I can log in without having to verify myself. I have the password. Shouldn't that be enough. My name is Christine Drass My email is *****@***.com. I got an email saying you made a suggestion. I don't see any suggestion.
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Yahoo

Customer service issue
Reported by GetHuman-dagneydr
May 9th, 2018 - a yr ago
I have an issue with Yahoo too
Not resolved
Seen by 5 customers so far
Similar issue to 539 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-dagneydr started working on this issue
May 9th, 2018 1:51am
GetHuman-dagneydr indicated the issue is not fixed yet.
May 9th, 2018 1:51am
GetHuman-dagneydr indicated the issue is not fixed yet.
May 9th, 2018 1:57am