Hi. My husband lost his phone at the bottom of a lake four weeks ago and now he cannot...

GetHuman649861's Account Access issue with Yahoo from May 2018

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman649861's own words
Hi. My husband lost his phone at the bottom of a lake four weeks ago and now he cannot get onto his yahoo account on his new phone. He has the app installed, but cannot access any of his fantasy sports or email on his phone. When he tries, it keeps asking him to enter in an account key. I think that the problem is that the recovery email he has listed is my old email address and I do not have access to it at all. Here is his information.**********@***.com**Craig Garfield*****-***-*********Please help!
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Account Access issue
Reported by GetHuman649861
May 2nd, 2018 - a yr ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 113516 others
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Items needed
Email on Account
Name of Account Holder
GetHuman649861 started working on this issue
May 2nd, 2018 4:29pm