I have a patient in the hospital who is waking up from a medical coma after * months. T...

GetHuman646707's Account Access issue with Yahoo from May 2018

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GetHuman646707's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman646707 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman646707 can let us know if they help or not.
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Before contacting them, items GetHuman646707 may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman646707's own words
I have a patient in the hospital who is waking up from a medical coma after * months. The patient does not remember his password to his email address nor does he remember his phone number, etc that is needed when asked to reset the password. He is on a ventilator and is having difficulty communicating - voice is quiet as his vocal cords are getting stronger. His email address is: *****@***.com however since you can't email him since we can't get logged in please email me at S*****@***.com
GetHuman646707 did not yet indicate what Yahoo should do to make this right.
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Account Access issue
Reported by GetHuman646707
May 1st, 2018 - a yr ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 146597 others
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GetHuman646707 started working on this issue
May 1st, 2018 6:00pm