I cannot access my account, because the phone number associated with my account has bee...
GetHuman-ashleab's Account Access issue with Yahoo from April 2018
Help with my Yahoo issue
First: share to improve GetHuman-ashleab's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ashleab's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ashleab will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ashleab can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Yahoo has better answers for you: Yahoo Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-ashleab may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-ashleab's own words
I cannot access my account, because the phone number associated with my account has been disconnected. ***-***-**** was the number linked to it, but I have no access to it, nor to the other email connected to it, because I don't remember ever using that email even, so I don't even remember the email itself. My new number is ***-***-****, if anyone can please call me. This is the first email I ever had, so I've had it for a long time and use it for all of my important things, please help me in any way if you can, I'd appreciate it very much.
GetHuman-ashleab did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-ashleab fixed the problem
We are waiting for GetHuman-ashleab to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.