I’ve tried to change my phone number but keeps going back to my old phone no. *And rece...

GetHuman-darbywi's Update Account Information issue with Yahoo from April 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman-darbywi may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman-darbywi's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-darbywi will want to follow the link below to head to their help center. We will check on GetHuman-darbywi later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-darbywi's own words:
I’ve tried to change my phone number but keeps going back to my old phone no. *And recently changed my p***word and still won’t take it. I’m very frustrated with yahoo
I trust that Yahoo will make this right and come up with a resolution that is fair.
Help with my Yahoo issue
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Yahoo

Update Account Information issue
Reported by GetHuman-darbywi
Apr 30th, 2018 - 3 mons ago
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Seen by 2 customers so far
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GetHuman-darbywi started working on this issue
Apr 30th 2:20pm