I haven't used my email in a long time I was trying to log back in to my account to acc...
GetHuman-jhenessi's Update Account Information issue with Yahoo from April 2018
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Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-jhenessi's own words
I haven't used my email in a long time I was trying to log back in to my account to access an email from a clothing store to see the status of the clothes I bought. I try to log back in and I know my password and username but it ask for verification that its me. But i now have a new phone number and I don't have the access to the phone that was linked with the email. I really need to get into my email and I would like to update my new phone number. Thank you. *The email that I can't get into is *****@***.com
GetHuman-jhenessi did not yet indicate what Yahoo should do to make this right.
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