I haven't used my email in a long time I was trying to log back in to my account to acc...

GetHuman-jhenessi's Update Account Information issue with Yahoo from April 2018

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Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-jhenessi's own words
I haven't used my email in a long time I was trying to log back in to my account to access an email from a clothing store to see the status of the clothes I bought. I try to log back in and I know my password and username but it ask for verification that its me. But i now have a new phone number and I don't have the access to the phone that was linked with the email. I really need to get into my email and I would like to update my new phone number. Thank you. *The email that I can't get into is *****@***.com
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Update Account Information issue
Reported by GetHuman-jhenessi
Apr 30th, 2018 - a yr ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
Similar issue to 146180 others
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Items needed
Email on Account
Name of Account Holder
GetHuman-jhenessi started working on this issue
Apr 30th, 2018 12:19am