My brother killed himself and I would like to reset his p***word*access his ymail accou...

GetHuman639655's Account Access issue with Yahoo from April 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman639655 may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman639655's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman639655 will want to follow the link below to head to their help center. We will check on GetHuman639655 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman639655's own words:
My brother killed himself and I would like to reset his p***word*access his ymail account because it is Linked to his iCloud. ICloud would allow me to do Find My IPhone and get a location of his phone, which was not on him. We had just bought him this new phone and would like to find any reason he may have had for doing this. Thank you for letting me know if this is possible.
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Yahoo

Account Access issue
Reported by GetHuman639655
Apr 29th, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 5 customers so far
Similar issue to 34011 others
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Timeline
GetHuman639655 started working on this issue
Apr 29th 3:58pm