The security option is preventing me to get into my account.**. It is asking for a...

GetHuman-smayala's Recover Account issue with Yahoo from April 2018

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GetHuman-smayala's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-smayala will want to follow the link below to head to their help center. We will check on GetHuman-smayala later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-smayala's own words:
The security option is preventing me to get into my account.**. It is asking for a phone number I no longer have **. It is asking me for an email address that I don't know the address to*I have been using this email for ten years (*****@***.com ) I don't want to lose it. Please email me at *****@***.com
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Yahoo

Recover Account issue
Reported by GetHuman-smayala
Apr 29th, 2018 - 3 mons ago
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Seen by 2 customers so far
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-smayala started working on this issue
Apr 29th 1:44pm