My son doesn't recognize the phone number on his email account and wants to recover the...

GetHuman638328's Recover Account issue with Yahoo from April 2018

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Before contacting them, items GetHuman638328 may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman638328's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman638328 will want to follow the link below to head to their help center. We will check on GetHuman638328 later to make sure it's all set or try to help escalate.
The issue in GetHuman638328's own words
The problem: My son doesn't recognize the phone number on his email account and wants to recover the account
GetHuman638328 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Recover Account issue
Reported by GetHuman638328
Apr 28th, 2018 - 5 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 52161 others
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Timeline
GetHuman638328 started working on this issue
Apr 28th 8:40pm