Hi, **I am unable to access my email anymore. I tried signing in, however, was not succ...

GetHuman-anikamae's Recover Account issue with Yahoo from April 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman-anikamae may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman-anikamae's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-anikamae will want to follow the link below to head to their help center. We will check on GetHuman-anikamae later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-anikamae's own words:
Hi, **I am unable to access my email anymore. I tried signing in, however, was not successful. It’s been years since I had last opened my yahoomail account. **I badly needed to open. Can you help me reset my p***word or retrieve my email?**Here are the information you might need:*Account name: Anikamae*Account email:*****@***.com**I’m hoping to hear from you soon. **You may contact me on this email instead: *****@***.com**That account belongs to my sister. Thank you so much
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Yahoo

Recover Account issue
Reported by GetHuman-anikamae
Apr 28th, 2018 - 3 mons ago
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Seen by 3 customers so far
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GetHuman-anikamae started working on this issue
Apr 28th 11:02am