hi, i have been trying to access my email A*****@***.com, i dont have access to my phon...
GetHuman-ozzyab's Account Access issue with Yahoo from April 2018
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The issue in GetHuman-ozzyab's own words
hi, i have been trying to access my email A*****@***.com, i dont have access to my phone number because it was my old number i was using when i was in Crimea ************ and now i am in Nigeria and am using a new number, i cant remember the recovery email address, please i need help in recovery this email account because i am expecting a reply from institution i apply for a master program.
GetHuman-ozzyab did not yet indicate what Yahoo should do to make this right.
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How GetHuman-ozzyab fixed the problem
i clicked on the help center,there was a form, that you have to fill and you need to describe your problems in details for them to create a case for you. A specialist agent from their customer care will email you and asked some few questions pertaining to your contact, the contact of the last emaill you sent during the last two weeks etc. I filled the form on the site, submitted it and a case was created. I received an email from customer care service to answer some questions (to mention * organization that i am subcribed to, mention contact on my email etc.) after that everything was resolved and i received a new password and my recovery email was change to my recent email. I hope it was helpful. Best of luck!!
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