I know my p***word to sign in but I am not given the option. I'm asked if I have access...

GetHuman-mansonbu's Account Access issue with Yahoo from April 2018

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GetHuman-mansonbu's next move: try the Yahoo help center again.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mansonbu will want to follow the link below to head to their help center. We will check on GetHuman-mansonbu later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-mansonbu's own words:
I know my p***word to sign in but I am not given the option. I'm asked if I have access to a mobile or other email, which I don't. ..so how can I get into my email ? Only one I can access is my husbands
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Yahoo

Account Access issue
Reported by GetHuman-mansonbu
Apr 27th, 2018 - 3 mons ago
I have an issue with Yahoo too
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Seen by 3 customers so far
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-mansonbu started working on this issue
Apr 27th 6:58am