My mother in law cannot access her account. She forgot the p***word of her recovery ema...

GetHuman633041's Account Access issue with Yahoo from April 2018

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Email on Account, Username, Password, and Name of Account Holder
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The issue and preferred resolution, in GetHuman633041's own words:
My mother in law cannot access her account. She forgot the p***word of her recovery email address and she have a new phone *. What is the best thing to do for her to be able to access her account again?
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Yahoo

Account Access issue
Reported by GetHuman633041
Apr 26th, 2018 - 3 mons ago
I have an issue with Yahoo too
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Seen by 1 customer so far
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Timeline
GetHuman633041 started working on this issue
Apr 26th 11:59pm