I forgot my yahoo password and the back up account I don't know those passwords either...

GetHuman-brijohns's Technical Support issue with Yahoo from April 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman-brijohns may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman-brijohns's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-brijohns will want to follow the link below to head to their help center. We will check on GetHuman-brijohns later to make sure it's all set or try to help escalate.
The issue in GetHuman-brijohns's own words
I forgot my yahoo password and the back up account I don't know those passwords either. So how can I get reset with the new password to get back into my email address??
GetHuman-brijohns did not yet indicate what Yahoo should do to make this right.
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Yahoo

Technical Support issue
Reported by GetHuman-brijohns
Apr 26th, 2018 - 5 mons ago
I have an issue with Yahoo too
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Seen by 15 customers so far
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Timeline
GetHuman-brijohns started working on this issue
Apr 26th 8:22pm
GetHuman-brijohns shared this issue with friends on Facebook
Apr 26th 8:22pm