My issue is that you make it impossible for me to recover a forgotten p***word just bec...

GetHuman630753's Recover Account issue with Yahoo from April 2018

1 view
 | 
34539 similar
 | 
0 following
Help with my Yahoo issue
Before contacting them, items GetHuman630753 may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman630753's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman630753 will want to follow the link below to head to their help center. We will check on GetHuman630753 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman630753's own words:
My issue is that you make it impossible for me to recover a forgotten p***word just because I don't have my cell phone. It's an old phone and I don't have that anymore but you don't even give us the option to change account information. If there is ever an issue with a phone number, you shouldn't have that soul form of security to rely on, to gain access to an entire email account! I forgot my p***word but the only option to recover it is to type in an old phone number that doesn't even exist anymore!
I trust that Yahoo will make this right and come up with a resolution that is fair.
Help with my Yahoo issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman630753 fixes it.
This email address isn't valid

Yahoo

Recover Account issue
Reported by GetHuman630753
Apr 26th, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 34539 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman630753 started working on this issue
Apr 26th 1:26pm