I recently got a new phone and new phone number. And I'm trying to access my yahoo acc...

GetHuman630168's Account Access issue with Yahoo from April 2018

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GetHuman630168's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman630168 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman630168 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman630168's own words
I recently got a new phone and new phone number. And I'm trying to access my yahoo account but it only gives me the option to do "a count key" and I can't access my yaho mail . I have personal info to access and came without account key. But I don't have access to my email or to my old number . If its possible to disable account key I can definitely sing in using my password, but unfortunately I don't get that option .
GetHuman630168 did not yet indicate what Yahoo should do to make this right.
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Account Access issue
Reported by GetHuman630168
Apr 26th, 2018 - a yr ago
I have an issue with Yahoo too
Not resolved
Seen by 47 customers so far
Similar issue to 146658 others
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Items needed
Email on Account
Name of Account Holder
GetHuman630168 started working on this issue
Apr 26th, 2018 4:07am
GetHuman630168 indicated the issue is not fixed yet.
Apr 26th, 2018 5:07am