My primary e-mail is *****@***.com. I know the p***word but I never get asked for it. I...

GetHuman-dentonja's Account Access issue with Yahoo from April 2018

Help with my Yahoo issue
My primary e-mail is *****@***.com. I know the p***word but I never get asked for it. I keep getting asked for my recently changed phone number (that I no longer have access to) and my boyfriend's old e-mail and phone number (which he, also, does not have access to)- so they can send a code to them. I don't remember at what point I changed from entering a p***word to these recovery methods but I would like to recover my e-mail address. Thank you.
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Account Access issue
Reported by GetHuman-dentonja
Apr 25th, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
Similar issue to 32781 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-dentonja started working on this issue
Apr 25th 11:44pm
GetHuman-dentonja indicated the issue is not fixed yet.
Apr 27th 3:41am