My primary e-mail is *****@***.com. I know the password but I never get asked for it. I...
GetHuman-dentonja's Account Access issue with Yahoo from April 2018
Help with my Yahoo issue
First: share to improve GetHuman-dentonja's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dentonja's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dentonja will want to follow the link below to head to their help center. We will check on GetHuman-dentonja later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-dentonja may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-dentonja's own words
My primary e-mail is *****@***.com. I know the password but I never get asked for it. I keep getting asked for my recently changed phone number (that I no longer have access to) and my boyfriend's old e-mail and phone number (which he, also, does not have access to)- so they can send a code to them. I don't remember at what point I changed from entering a password to these recovery methods but I would like to recover my e-mail address. Thank you.
GetHuman-dentonja did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-dentonja fixed the problem
We are waiting for GetHuman-dentonja to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.