Excuse me, but what is the agreement Yahoo just requested me to sign before I could acc...

GetHuman-bkhbkh's Account Access issue with Yahoo from April 2018

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Help with my Yahoo issue
Before contacting them, items GetHuman-bkhbkh may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman-bkhbkh's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bkhbkh will want to follow the link below to head to their help center. We will check on GetHuman-bkhbkh later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-bkhbkh's own words:
Excuse me, but what is the agreement Yahoo just requested me to sign before I could access my account? The agreement apparently originated with Verizon.
I trust that Yahoo will make this right and come up with a resolution that is fair.
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Yahoo

Account Access issue
Reported by GetHuman-bkhbkh
Apr 25th, 2018 - 3 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman-bkhbkh started working on this issue
Apr 25th 3:39pm