because I don't have access to my old number or email
GetHuman-mrsturne's Account Access issue with Yahoo from April 2018
Help with my Yahoo issue
Before contacting them, items GetHuman-mrsturne may need:
Email on Account, Username, Password, and Name of Account Holder
GetHuman-mrsturne's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mrsturne will want to follow the link below to head to their help center. We will check on GetHuman-mrsturne later to make sure it's all set or try to help escalate.