Hi,please can you make accessing we chat more friendlier,your security protocols are ju...

GetHuman1783129's customer service issue with WeChat from December 2018

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The issue in GetHuman1783129's own words
Hi,please can you make accessing we chat more friendlier,your security protocols are just not stringent,but totally paranoid.In order to start using your app i have to make friends on we chat with people i do not know,just to accept me so that the app works.My daughter is currently in china and the only way off communicating is via we chat,this weekend,you even took her wechat offline,due to security reasons and we cannot even make contact.
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WeChat

Customer service issue
Reported by GetHuman1783129
Dec 18th, 2018 - 2 mons ago
I have an issue with WeChat too
Not resolved
Seen by 2 customers so far
Similar issue to 630 others
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Timeline
GetHuman1783129 started working on this issue
Dec 18th, 2018 8:01am