How Do I Unlink a Phone Number from My WeChat Account?

There are two ways to unlink a phone number from your WeChat account. Either through replacing the phone number or deleting the account. Follow the steps given above to change your phone number or delete your account to unlink the phone number. Contact WeChat customer support for any clarification.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

How Do I Unlink Phone Number From My Wechat Account?

First, you must understand that not every phone has a SIM card. However, you must first link the phone number to your WebChat ID. After linking the phone to your WeChat account, it's impossible to unlink it without first replacing it with a different phone number. Alternately, you can remove or delete your WeChat account.

If you still want to unlink the phone number from WeChat account, follow the steps below.

  1. Go to WeChat on the mobile device or computer. It looks like a 2-speech bubble on an olive color background
  2. Go to the homescreen
  3. Click conversation menu on your screen and click on Back option to see a menu list of all your conversations
  4. Click Me option on your app display. Click on settings option at the end of the app's profile list
  5. Click account security option
  6. Click the phone option
  7. Click change phone number option. You see your recently linked phone numbers and the country pin code
  8. Click recent phone number and enter the new phone number
  9. Click OK

Expect a confirmation code sent to the new phone number you entered. Proceed to type the confirmation code on the WeChat to finish unlinking your phone number.

In case there is no confirmation code on the registered new phone number, click "no verification code received". the system will resend a confirmation code. Click submit to finish. Now your phone number is successfully unlinked from WeChat.

How Do I Ensure No Phone Number Is Linked to My Wechat Account?

The only way to do that is to delete your WeChat account. This action automatically unlinks your phone number and also deletes all your chat and conversation history. Before deleting your account, it's best to check the following things.

  1. Your password is still the same and your phone number is still linked
  2. You haven't activated or canceled your WeChatPay or have any unsettled payments still outstanding.
  3. You have deleted or used all the vouchers in your Cards & offers part of your WeChat account.
  4. You have no administrator privilege or your official WeChat accounts
  5. You have unlinked the account from all third party websites and apps and subsequently revoked all your login permissions given through WeChat.

Once all that is taken care of, you can go ahead and request to delete your WeChat account. In case the request is denied, just go back and double-check the information given above.

To delete your account:

  1. Open WeChat on the mobile, computer or tablet device
  2. Tap back to return to chat list
  3. Tap me at the bottom-end of your screen to go to profile menu
  4. Click settings
  5. Click account security
  6. Click account cancellation at the end of the security center menu
  7. Click request cancellation button

Once your request to cancel WeChat account is accepted, all other associated data is deleted within 60 days. If at any time during the 60 days, you change your mind, simply log in to your account and that scheduled deletion of the account is canceled. Basically, this means that you have to go through the process again to continue with the cancellation process. So, it's a better not to interrupt the process if your mind is made up. Let the 60 cancellation period expire and the deleti9on is finalized.

Summary

There are two ways to unlink a phone number from your WeChat account. Either through replacing the phone number or deleting the account. Follow the steps given above to change your phone number or delete your account to unlink the phone number. Contact WeChat customer support for any clarification.

Keywords

Unlink phone number from WeChat account, contact WeChat, customer support

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Unlink a Phone Number from My WeChat Account?

Why does GetHuman Write How-to Guides for WeChat Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like WeChat in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Unlink a Phone Number from My WeChat Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

WeChat

Asked 5 years ago
Updated 2 years ago
Viewed 3,614,744 times
WeChat
Unlink phone number from WeChat account
contact WeChat
wechat help
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!