Forget my password. But i know my wechat id. And try to login with my phone number but...

GetHuman-amy_any's customer service issue with WeChat from June 2018

Help with my WeChat issue
The issue in GetHuman-amy_any's own words
Forget my password. But i know my wechat id. And try to login with my phone number but not recieving any sms code.
GetHuman-amy_any did not yet indicate what WeChat should do to make this right.
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How GetHuman-amy_any fixed the problem
We are waiting for GetHuman-amy_any to fix the problem and share the solution with the rest of us customers.
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Customer service issue
Reported by GetHuman-amy_any
Jun 25th, 2018 - 6 mons ago
I have an issue with WeChat too
Fixed
Seen by 11 customers so far
Similar issue to 120 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman-amy_any started working on this issue
Jun 25th 3:27pm
GetHuman-amy_any indicated the issue is not fixed yet.
Jun 25th 4:37pm
GetHuman-amy_any indicated the issue is not fixed yet.
Jun 25th 4:38pm
GetHuman-amy_any indicated the issue is not fixed yet.
Jun 25th 4:38pm
GetHuman-amy_any indicated the issue is not fixed yet.
Jun 25th 4:39pm