HI,*My account got blocked by the WeChat team. It states that my WeChat account has bee...

GetHuman-fenella_'s customer service issue with WeChat from April 2018

Help with my WeChat issue
HI,*My account got blocked by the WeChat team. It states that my WeChat account has been confirm of non-compliance and have been block. But I do not get what I’m being blocked for. *In my account, I only have my China friends so I have no way to contact them to unblock for me. And in Singapore, people rarely use WeChat and I don’t have enough friends that uses it to help me unblock it. *So I have no way to access it at all and I am frustrated because it’s been * days already. I used the app to email WeChat but I hVe no reply. *So I can’t access my account and I really need help. *Please please help me! *User name: Fenella*shuqing
I trust that WeChat will make this right and come up with a resolution that is fair.
Help with my WeChat issue
Do you have a customer issue as well?
We can help you get WeChat's attention and get better help faster. Tap below to get started.
Having WeChat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would WeChat email you?
This email address isn't valid

WeChat

Customer service issue
Reported by GetHuman-fenella_
Apr 27th, 2018 - 3 mons ago
I have an issue with WeChat too
Not resolved
Seen by 21 customers so far
Similar issue to 179 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman-fenella_ started working on this issue
Apr 27th 4:54pm
GetHuman-fenella_ indicated the issue is not fixed yet.
Apr 28th 12:09am
GetHuman-fenella_ indicated the issue is not fixed yet.
Apr 28th 12:09am
GetHuman-fenella_ indicated the issue is not fixed yet.
Apr 28th 6:57pm
GetHuman-fenella_ indicated the issue is not fixed yet.
Apr 28th 7:32pm
GetHuman-fenella_ indicated the issue is not fixed yet.
Apr 28th 9:06pm
GetHuman-fenella_ indicated the issue is not fixed yet.
Apr 30th 8:06am
GetHuman-fenella_ indicated the issue is not fixed yet.
Apr 30th 8:06am
GetHuman-fenella_ indicated the issue is not fixed yet.
Apr 30th 10:54pm
GetHuman-fenella_ indicated the issue is not fixed yet.
Apr 30th 10:54pm