I purchased a item (brick wall $**) it’s been “on the way” sense may **th. Wayfair onli...

GetHuman4922832's customer service issue with Wayfair from June 2020

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman4922832's own words
I purchased a item (brick wall $**) it’s been “on the way” sense may **th. Wayfair online says I was supposed to get it on the **th, but I didn’t. So I called UPS or whoever it was through and they put in a claim for it because it hasn’t moved from one of the locations. But they can’t help me any further. This is my THIRD day calling Wayfair and on hold for over an hr. I’m currently waiting and I’m * min away from sitting in this phone for * hours. Anyway, I want my paper re sent to me. I don’t want a refund I just want it re shipped & maybe a credit for this craziness: it shouldn’t be this hard to contact them

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How Do I Get a Refund from Wayfair?How Do I File a Complaint with Wayfair?How Do I Return Something to Wayfair?How Do I Track My Order with Wayfair?How Do I Cancel My Order with Wayfair?
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Wayfair

Customer service issue
Reported by GetHuman4922832
Jun 7th, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 5590 others
0 customers following this

Timeline

GetHuman4922832 started working on this issue
Jun 7th 3:53pm