An incapacitated friend contacted you about mistaken delivery to her home & she was Aut...

GetHuman-anuncomm's customer service issue with Wayfair from April 2020

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman-anuncomm's own words
An incapacitated friend contacted you about mistaken delivery to her home & she was Authorized to donate as she saw fit, but contacted ME after realizing that most locations have suspended pickups indefinitely due to covid restrictions**She seems UNABLE to confirm the Specific Product that was shipped to her, other than to say a 'gray chaise lounge'. I'm only able to help her if I know EXACTLY which Wayfair Item she received.**Please call me asap or Live Chat is fine, but would rather not WAIT for an email. (She isn't exactly a patient person...*and I need to resolve this for her sooner rather than Later.

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Wayfair

Customer service issue
Reported by GetHuman-anuncomm
Apr 25th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 3984 others
0 customers following this

Timeline

GetHuman-anuncomm started working on this issue
Apr 25th 6:19pm

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