I just ordered a Astoria grand clock just received yesterday clock is poorly made easy...

GetHuman-fordfocu's customer service issue with Wayfair from June 2018

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The issue in GetHuman-fordfocu's own words
I just ordered a Astoria grand clock just received yesterday clock is poorly made easy to assemble but it took me * days to get it to chime also clock does not have night time shut off of chime also the does not tick tock there is no sound at all coming from the clock very dissapointed I think the advertisement for this click is very misleading I will keep the clock but will not ever order any tho g else from Mayfair or Astoria Grande thank you disappointed in n.j.
I think I should get a **%discount on this clock or a discount on a new order
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Wayfair

Customer service issue
Reported by GetHuman-fordfocu
Jun 10th, 2018 - a yr ago
I have an issue with Wayfair too
Fixed
Seen by 6 customers so far
Similar issue to 642 others
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Billing Address on Account
Timeline
GetHuman-fordfocu started working on this issue
Jun 10th, 2018 12:45am
GetHuman-fordfocu indicated the issue is not fixed yet.
Jun 10th, 2018 3:09am
GetHuman-fordfocu indicated the issue is not fixed yet.
Jun 11th, 2018 2:06am