I ordered ** cupcakes from my local Walmart deli. I have ordered numerous birthday cake...

GetHuman-prstaton's customer service issue with WalMart.com from February 2019

1 view
 | 
5263 similar
 | 
0 following
Help with my WalMart.com issue
Next: our robot will wait on hold for GetHuman-prstaton to get a WalMart.com rep on the line!
Always use the GetHuman Phone tocall WalMart.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-prstaton's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-prstaton may need:
Order number, Full name, Email address, Billing address, and Phone number on the order
The issue in GetHuman-prstaton's own words
I ordered ** cupcakes from my local Walmart deli. I have ordered numerous birthday cakes and they have always looked exactly like the picture and I have always been thoroughly pleased. I placed my order with a two week advance so it wouldn't need to be rushed and I always schedule my pick up on a Friday because most of the time they are booked full on Saturdays. I ordered the cupcakes from the special occasion section that was labeled sweet **. The cupcakes were hot pink in color and looked like tiny roses. There were also light pink that looked like one big flower with edible pearl like sprinkles in the middle. You can choose or change your color so I ordered the light pink and white. I pick up my order today and it does not look like the photo at all. The "miniature rose bouquet" was just white swirls. The "light pink flower" had very thick "petals" and the middle instead of being the edible sprinkles was just more mounds of icing. They do not resemble flowers at all. It looks like someone new and learning made these cupcakes without help or supervision. I understand people need practice but someone should have observed and helped with ** cupcakes that ended up looking like they just have piles of icing on them with no shape whatsoever. I will not be ordering from them again.
GetHuman-prstaton did not yet indicate what WalMart.com should do to make this right.
I have an issue with WalMart.com too
How GetHuman-prstaton fixed the problem
We are waiting for GetHuman-prstaton to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get WalMart.com's attention and get better help faster. Tap below to get started.
Having WalMart.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-prstaton fixes it.
This email address isn't valid

WalMart.com

Customer service issue
Reported by GetHuman-prstaton
Feb 16th, 2019 - 8 mons ago
I have an issue with WalMart.com too
Not resolved
Seen by 1 customer so far
Similar issue to 5263 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-prstaton started working on this issue
Feb 16th 1:54am