© GetHuman Inc.

My name is Katrina Guerra I am a walmart money card holder.On **-**-**** I reported an...

GetHuman1378042's customer service issue with WalMart MoneyCard from October 2018

2 views
 | 
4498 similar
 | 
0 following
Help with my WalMart MoneyCard issue
First: share to improve GetHuman1378042's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1378042 got the right customer help using our suggestion.
Before contacting them, items GetHuman1378042 may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1378042's own words
My name is Katrina Guerra I am a walmart money card holder.On **-**-**** I reported an unknown charge on my account.I spoke to a customer service associate and was told that my account was going to be pending a review. I was sent a new money card and was told that I needed to upload a picture ID of myself..Now I do not understand how I am supposed when your website is NOT allowing me to upload anything.I also tried to activate my new walmart money and your system us not letting me do that as well...I have called your support line many times and I have been unsuccessful in reaching a customer service associate do to your automated phone system.. The money that is my account is my property and I would like for this to rectified immediately.. Thank you sincerely Katrina Guerra
GetHuman1378042 did not yet indicate what WalMart MoneyCard should do to make this right.
I have an issue with WalMart MoneyCard too
How GetHuman1378042 fixed the problem
We are waiting for GetHuman1378042 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I bought a Walmart Moneycard on ******** @ a local Walmart store. I applied onlin...Need to replace my Walmart MoneyCardwhy is my walmart moneycard block.I haven’t received my Walmart MoneyCardI can’t use my Walmart MoneyCardI have * Walmart money cards. I lost * I reported it lost but I AM NOT SURE I REP...
Do you have a customer issue as well?
We can help you get WalMart MoneyCard's attention and get better help faster. Tap below to get started.
Having WalMart MoneyCard issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would WalMart MoneyCard email you?
This email address isn't valid
Follow this issue
See how GetHuman1378042 fixes it.
This email address isn't valid

WalMart MoneyCard

Customer service issue
Reported by GetHuman1378042
Oct 19th, 2018 - 3 mons ago
I have an issue with WalMart MoneyCard too
Not resolved
Seen by 2 customers so far
Similar issue to 4498 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1378042 started working on this issue
Oct 19th, 2018 8:41pm
Oct 19th, 2018 8:41pm
  1. Company Phone Numbers › 
  2. WalMart MoneyCard › 
  3. Customer issues › 
  4. My name is Katrina Guerra I am a walm...