My daughter ordered tickets for capital ball on ***** tickets have not arrived despite...

GetHuman-biancacy's customer service issue with ViaGoGo from June 2018

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The issue in GetHuman-biancacy's own words
My daughter ordered tickets for capital ball on ***** tickets have not arrived despite us tracking order on line courier company not had a scan from them since ***** we were advised by courier company to contact Viagogo as they need to look into it. She is going to miss the event as tickets not here and despite sending emails phoning help line no contact from Viagogo
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ViaGoGo

Customer service issue
Reported by GetHuman-biancacy
Jun 8th, 2018 - 4 mons ago
I have an issue with ViaGoGo too
Not resolved
Seen by 5 customers so far
Similar issue to 250 others
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Timeline
GetHuman-biancacy started working on this issue
Jun 8th 7:57am