All my text disappeared on *******. My settings are set to save “forever”. Was there a...

GetHuman639637's customer service issue with Verizon Wireless from April 2018

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The issue in GetHuman639637's own words
All my text disappeared on *******. My settings are set to save “forever”. Was there a glitch in the system yesterday? That’s the only thing that disappeared, everything else is intact. I need all those text back. Very important.
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Verizon Wireless

Customer service issue
Reported by GetHuman639637
Apr 29th, 2018 - 5 mons ago
I have an issue with Verizon Wireless too
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Seen by 2 customers so far
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Timeline
GetHuman639637 started working on this issue
Apr 29th 3:54pm