I've used Venmo for a couple of years, but haven't used it for awhile. Now, when I ne...

GetHuman5057388's Trouble Sending a Payment issue with Venmo from July 2020

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The issue in GetHuman5057388's own words
I've used Venmo for a couple of years, but haven't used it for awhile. Now, when I need to enter my account, the password I have isn't accepted, so I follow the instructions to change my password. After an hour of trying last night for an hour, maybe more, I gave up. Today I saw a message that I had successfully changed my password, but when I tried with my new Google password, it wasn't accepted. So frustrating! Please help me so I can pay my friend who bought groceries for me since I'm high risk for COVID.

GetHuman5057388 did not yet indicate what Venmo should do to make this right.

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Why Can't I Transfer Money from Venmo to My Bank Account?Why Can't I Accept Venmo Payments?Why Can't I Withdraw Venmo Money?How Do I Remove Venmo Limitations?How Do I Unsuspend My Venmo Account?
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Venmo

Trouble Sending a Payment issue
Reported by GetHuman5057388
Jul 12th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 3644 others
0 customers following this
Items needed
Name on account
Phone number on account
Email address on account
Billing address
Last 4 digits of SSN

Timeline

GetHuman5057388 started working on this issue
Jul 12th 5:40pm

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