When I open the app, a popup window appears telling me about how I can transfer my venm...

GetHuman1181580's customer service issue with Venmo from September 2018

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Help with my Venmo issue
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The issue in GetHuman1181580's own words
Open the app ... When I open the app, a popup window appears telling me about how I can transfer my venmo balance immediately for ** cents. I can't figure out how to close the window and I can't do anything in the app with the window open. Deleting and reinstalling didn't help.*How do I remove the popup window and proceed to use the app?
I may have money in venmo I need to transfer to my account to pay bills.
Tell me how to close the popup
Early adopter
Deleting the app and reinstalling
I have an issue with Venmo too
How GetHuman1181580 fixed the problem
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ios app
Customer service issue
Reported by GetHuman1181580
Sep 22nd, 2018 - 6 mons ago
I have an issue with Venmo too
Not resolved
Seen by 2 customers so far
Similar issue to 1026 others
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GetHuman1181580 started working on this issue
Sep 22nd, 2018 2:22am