My bank account is linked to an old venmo account I can't access. How can i free my ban...

GetHuman1013723's customer service issue with Venmo from August 2018

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Help with my Venmo issue
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Before contacting them, items GetHuman1013723 may need:
Name on account, Phone number on account, Email address on account, Billing address, and Last 4 digits of SSN
Top Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1013723's own words
My bank account is linked to an old venmo account I can't access. How can i free my bank account so I can use it now
GetHuman1013723 did not yet indicate what Venmo should do to make this right.
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Customer service issue
Reported by GetHuman1013723
Aug 20th, 2018 - a yr ago
I have an issue with Venmo too
Not resolved
Seen by 5 customers so far
Similar issue to 791 others
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GetHuman1013723 started working on this issue
Aug 20th, 2018 1:44pm