My phone recently had a breakdown due to the email that belonged to my iCloud account w...

GetHuman-haileyhe's customer service issue with Venmo from July 2018

Help with my Venmo issue
The issue in GetHuman-haileyhe's own words
My phone recently had a breakdown due to the email that belonged to my iCloud account was randomly deleted, that same email is what I used for my Venmo account. I reset the password but seeing as I’m using a new device I have to verify that the account belongs to me. I obviously cannot do that through the email so I tried using my card number, but I just recently got a new card so there is no way for me to log in. I have at least *** dollars on that account that i cannot get to.
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Venmo

Customer service issue
Reported by GetHuman-haileyhe
Jul 4th, 2018 - 10 mons ago
I have an issue with Venmo too
Fixed
Seen by 6 customers so far
Similar issue to 470 others
0 customers following this
Items needed
Name on account
Phone number on account
Email address on account
Billing address
Last 4 digits of SSN
Timeline
GetHuman-haileyhe started working on this issue
Jul 4th, 2018 3:42am
GetHuman-haileyhe indicated the issue is not fixed yet.
Jul 4th, 2018 4:43am