Had a venmo acct a couple years ago.Used it once then deleted app.My friend Kristen wa...

GetHuman785108's customer service issue with Venmo from June 2018

Help with my Venmo issue
Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman785108's own words
Had a venmo acct a couple years ago.Used it once then deleted app.My friend Kristen was trying to send me $** .I tryed opening new acct from husbands phone to down load app.Had to get a new pass word and all.Being it's the same bank info it's not transferring. It keeps saying this acct is already in use.I just want the new acct closed to try to use the old * with my info to get my $**.My husband's * is (***)***-**** please delete that info.My name is Darla Rodriguez email *****@***.com bank with us bank.Have my acct info if needed.Im just trying to get my funds And having a VERY hard time doing so.Please help!!
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Venmo

Customer service issue
Reported by GetHuman785108
Jun 14th, 2018 - 9 mons ago
I have an issue with Venmo too
Fixed
Seen by 2 customers so far
Similar issue to 375 others
0 customers following this
Items needed
Name on account
Phone number on account
Email address on account
Billing address
Last 4 digits of SSN
Timeline
GetHuman785108 started working on this issue
Jun 14th, 2018 7:38pm
GetHuman785108 indicated the issue is not fixed yet.
Jun 14th, 2018 7:39pm