Had a venmo acct a couple years ago.Used it once then deleted app.My friend Kristen wa...

GetHuman785108's customer service issue with Venmo from June 2018

Help with my Venmo issue
Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman785108's own words
Had a venmo acct a couple years ago.Used it once then deleted app.My friend Kristen was trying to send me $** .I tryed opening new acct from husbands phone to down load app.Had to get a new pass word and all.Being it's the same bank info it's not transferring. It keeps saying this acct is already in use.I just want the new acct closed to try to use the old * with my info to get my $**.My husband's * is (***)***-**** please delete that info.My name is Darla Rodriguez email *****@***.com bank with us bank.Have my acct info if needed.Im just trying to get my funds And having a VERY hard time doing so.Please help!!
GetHuman785108 did not yet indicate what Venmo should do to make this right.
I have an issue with Venmo too
How GetHuman785108 fixed the problem
We are waiting for GetHuman785108 to fix the problem and share the solution with the rest of us customers.
Please help with my Venmo issue
Do you have a customer issue as well?
We can help you get Venmo's attention and get better help faster. Tap below to get started.
Having Venmo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Venmo email you?
This email address isn't valid


Customer service issue
Reported by GetHuman785108
Jun 14th, 2018 - 9 mons ago
I have an issue with Venmo too
Seen by 2 customers so far
Similar issue to 375 others
0 customers following this
Items needed
Name on account
Phone number on account
Email address on account
Billing address
Last 4 digits of SSN
GetHuman785108 started working on this issue
Jun 14th, 2018 7:38pm
GetHuman785108 indicated the issue is not fixed yet.
Jun 14th, 2018 7:39pm