i have ordered and paid for a game, however it has not downloaded. Details as below.* P...

i have ordered and paid for a game, however it has not downloaded. Details as below.* Promo Code PAYPAL****UK*----------------------------------------------------------------------------------------*** * * *** May **** **:**:** BST *Transaction ID: *********D******S * * *Hello Alan Johnson,*You sent a payment of £**.** GBP to Ubisoft EMEA SAS*(*****@***.com) ****It may take a few moments for this transaction to appear in your account.*Merchant *Ubisoft EMEA SAS ******@***.com **** ********* *Instructions to merchant *You haven't entered any instructions. ***Description *Unit price *Qty *Amount ** x PC (Download) - Far Cry * - Gold - WW *£**.** GBP ** *£**.** GBP *Subtotal *£**.** GBP *Total *£**.** GBP *Payment *£**.** GBP *Payment sent to *****@***.com **--------------------------------------------------------------------------------------------***Invoice ID: ********-------------------**Billing Address*Alan Johnson*** Pankhurst Avenue*Brighton, BN* *YN*United Kingdom*Phone: ***** *******Invoice*Qty *Product *Unit price (VAT ex) *VAT rate *Total** **Far Cry **Gold Edition**Platform : PC (Download)*Estimated delivery date: *************£**.***Discount****% *£**.***£**.****Shipping *£*.** **£*.***Total VAT *Total duty free *Total TTC**.** ***.** ***.****---------------------------------------------------------------------------------***** May *****Ubisoft EMEA SAS*-negative £**.***Payment**Paid with* PayPal balance**Transaction ID* *********D******S**Seller information* Ubisoft EMEA SAS* *** ********** *****@***.com**Invoice ID* ************Purchase details* * x PC (Download) - Far Cry * - Gold - WW* £**.*** Total* £**.**