Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-joeymoye's own words
So I bought the season pass a while ago and I just bought the marching fire content pack. So I got my marching fire characters but lost all my other characters like Aramusha, Gladiator,Higlander Etc., So I figure it’s just a glitch so I go to my manage game on xbox I uninstalled the season pass ready to re install it but it was not there anymore so I really have to buy the season pass again? I wouldn’t want too I don’t really have the money and all my mains come with the year * bundle
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