I ordered the hibana and sledge chibi last month which is supposed to release on june...
GetHuman-gggblack's customer service issue with Ubisoft from June 2018
Help with my Ubisoft issue
First: share to improve GetHuman-gggblack's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gggblack's next move: talk to Ubisoft when they open.
Ubisoft's call center is closed now. We will send GetHuman-gggblack a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-gggblack may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-gggblack's own words
I ordered the hibana and sledge chibi last month which is supposed to release on june *th and be shipped to my house in * to * days, its june ** now and I still haven't recieved them, I sent an email before and still got no response.
GetHuman-gggblack did not yet indicate what Ubisoft should do to make this right.
I have an issue with Ubisoft too
How GetHuman-gggblack fixed the problem
We are waiting for GetHuman-gggblack to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.