I ordered the hibana and sledge chibi last month which is supposed to release on june...

GetHuman-gggblack's customer service issue with Ubisoft from June 2018

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Help with my Ubisoft issue
Before contacting them, items GetHuman-gggblack may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
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Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue and preferred resolution, in GetHuman-gggblack's own words:
I ordered the hibana and sledge chibi last month which is supposed to release on june *th and be ****pped to my house in * to * days, its june ** now and I still haven't recieved them, I sent an email before and still got no response.
I trust that Ubisoft will make this right and come up with a resolution that is fair.
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Ubisoft

Customer service issue
Reported by GetHuman-gggblack
Jun 25th, 2018 - 2 mons ago
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GetHuman-gggblack started working on this issue
Jun 25th 8:16pm