I bought the Trafalgar weapon skin I'm on ps* but I didn't get my iteam but I still lo...

GetHuman-mrsquid's customer service issue with Ubisoft from June 2018

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Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-mrsquid's own words
The problem: I bought the Trafalgar weapon skin I'm on ps* but I didn't get my iteam but I still lost renown
GetHuman-mrsquid did not yet indicate what Ubisoft should do to make this right.
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Ubisoft

Customer service issue
Reported by GetHuman-mrsquid
Jun 25th, 2018 - 4 mons ago
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Timeline
GetHuman-mrsquid started working on this issue
Jun 25th 3:20am
GetHuman-mrsquid confirmed the issue is fixed. Hooray!
Jun 27th 7:07pm