I purchased the hours of Darkness doc for farcry *. It was released yesterday but for s...

GetHuman-gdalee's customer service issue with Ubisoft from June 2018

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I purchased the hours of Darkness doc for farcry *. It was released yesterday but for some reason it won’t let me download it or anything.
I trust that Ubisoft will make this right and come up with a resolution that is fair.
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Ubisoft

Customer service issue
Reported by GetHuman-gdalee
Jun 6th, 2018 - 2 mons ago
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Seen by 9 customers so far
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Timeline
GetHuman-gdalee started working on this issue
Jun 6th 6:48pm
GetHuman-gdalee indicated the issue is not fixed yet.
Jun 6th 7:49pm
GetHuman-gdalee indicated the issue is not fixed yet.
Jun 6th 10:39pm
GetHuman-gdalee indicated the issue is not fixed yet.
Jun 7th 4:33pm
GetHuman-gdalee confirmed the issue is fixed. Hooray!
Jun 7th 8:45pm