If I buy the three years pass when do I get my new two operators

GetHuman-rrudy's customer service issue with Ubisoft from June 2018

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The issue in GetHuman-rrudy's own words
The problem: If I buy the three years pass when do I get my new two operators
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Ubisoft

Customer service issue
Reported by GetHuman-rrudy
Jun 2nd, 2018 - 5 mons ago
I have an issue with Ubisoft too
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Timeline
GetHuman-rrudy started working on this issue
Jun 2nd 12:03am