First time using uber eats. I was charged $**.** total included food and delivery charg...

GetHuman2465271's customer service issue with UberEATS from March 2019

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The issue in GetHuman2465271's own words
First time using uber eats. I was charged $**.** total included food and delivery charge. Restaurant called me to say that they did not have the item I wanted and so I decline an alternative. How and when will I get my full refund. Kind of frustrated that I even have to go thru all of this. Seems like I should automatically be refunded asap if restaurant is unable to fulfill my order, so that I can use that money to order elsewhere
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UberEATS

Customer service issue
Reported by GetHuman2465271
Mar 12th, 2019 - 5 mons ago
I have an issue with UberEATS too
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Seen by 5 customers so far
Similar issue to 58763 others
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Timeline
GetHuman2465271 started working on this issue
Mar 12th 10:20pm