First time using uber eats. I was charged $**.** total included food and delivery charg...
GetHuman2465271's customer service issue with UberEATS from March 2019
Help with my UberEATS issue
First: share to improve GetHuman2465271's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2465271's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman2465271 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2465271 may need:
Name, Email address, and Phone number
The issue in GetHuman2465271's own words
First time using uber eats. I was charged $**.** total included food and delivery charge. Restaurant called me to say that they did not have the item I wanted and so I decline an alternative. How and when will I get my full refund. Kind of frustrated that I even have to go thru all of this. Seems like I should automatically be refunded asap if restaurant is unable to fulfill my order, so that I can use that money to order elsewhere
GetHuman2465271 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman2465271 fixed the problem
We are waiting for GetHuman2465271 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.