You should not allow orders to be placed without drivers available. Myself and my famil...
GetHuman2210491's customer service issue with UberEATS from February 2019
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The issue in GetHuman2210491's own words
You should not allow orders to be placed without drivers available. Myself and my family have spent hundreds of dollars with ubereats and have had many issues. We have waited over * hours for our food to be delivered. Don’t you agree it’s an inconvenience? Especially when they’re waiting to have dinner? ON TOP of that you charge to cancel an order that you’ve been waiting for for hours. I’ve heard many people say the same and how they do not order from ubereats any longer. My advice again, do not let orders be placed if you don’t have the staff. OR allow to cancel orders at no charge of the wait has been over * hour.
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